{"id":23,"date":"2026-07-27T08:34:25","date_gmt":"2026-07-27T08:34:25","guid":{"rendered":"http:\/\/goccederi.com\/?page_id=23"},"modified":"2026-07-30T11:37:21","modified_gmt":"2026-07-30T11:37:21","slug":"iade-ve-degisim","status":"publish","type":"page","link":"https:\/\/goccederi.com\/?page_id=23","title":{"rendered":"\u0130ade ve De\u011fi\u015fim"},"content":{"rendered":"<div class=\"gocce-legal-intro\">\u0130ade ve de\u011fi\u015fim taleplerinin h\u0131zl\u0131 de\u011ferlendirilebilmesi i\u00e7in a\u015fa\u011f\u0131daki ad\u0131mlar\u0131 izleyin. Bu metin, y\u00fcr\u00fcrl\u00fckteki t\u00fcketici mevzuat\u0131nda tan\u0131nan haklar\u0131 ortadan kald\u0131rmaz.<\/div>\n<nav class=\"gocce-section-menu\" aria-label=\"Sayfa i\u00e7eri\u011fi\">\n<strong>Bu sayfada<\/strong><\/p>\n<ul>\n<li><a href=\"#talep-olusturma\">Talep olu\u015fturma<\/a><\/li>\n<li><a href=\"#urun-kosullari\">\u00dcr\u00fcn ko\u015fullar\u0131<\/a><\/li>\n<li><a href=\"#yanlis-hasarli\">Yanl\u0131\u015f veya hasarl\u0131 \u00fcr\u00fcn<\/a><\/li>\n<li><a href=\"#gonderim\">\u0130ade g\u00f6nderimi<\/a><\/li>\n<li><a href=\"#inceleme\">\u0130nceleme<\/a><\/li>\n<li><a href=\"#ucret-iadesi\">\u00dccret iadesi<\/a><\/li>\n<li><a href=\"#istisnalar\">\u0130stisnalar<\/a><\/li>\n<\/ul>\n<\/nav>\n<h2 id=\"talep-olusturma\">1. Talep olu\u015fturma<\/h2>\n<p>\u0130ade veya de\u011fi\u015fim talebinizi sipari\u015f numaras\u0131, ad-soyad, \u00fcr\u00fcn ad\u0131 ve talep nedeninizle birlikte e-posta ya da WhatsApp destek hatt\u0131 \u00fczerinden iletin. Talep kayd\u0131 olu\u015fturulmadan \u00fcr\u00fcn\u00fc g\u00f6ndermeyin; do\u011fru adres ve g\u00f6nderim bilgisi destek ekibi taraf\u0131ndan payla\u015f\u0131l\u0131r.<\/p>\n<h2 id=\"urun-kosullari\">2. \u00dcr\u00fcn\u00fcn durumu<\/h2>\n<p>\u0130ade veya de\u011fi\u015fime g\u00f6nderilecek \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f, kirlenmemi\u015f, zarar g\u00f6rmemi\u015f ve yeniden sat\u0131labilir durumda olmas\u0131 beklenir. \u00dcr\u00fcnle birlikte g\u00f6nderilen kutu, koruyucu ambalaj, aksesuar, hediye ve varsa belgeler eksiksiz olmal\u0131d\u0131r.<\/p>\n<ul>\n<li>\u00dcr\u00fcne parf\u00fcm, kolonya, krem veya kimyasal temas etmemi\u015f olmal\u0131d\u0131r.<\/li>\n<li>Deri y\u00fczeyinde kullan\u0131c\u0131 kaynakl\u0131 \u00e7izik, leke veya deformasyon bulunmamal\u0131d\u0131r.<\/li>\n<li>Etiket ve koruyucu par\u00e7alar m\u00fcmk\u00fcnse \u00e7\u0131kar\u0131lmam\u0131\u015f olmal\u0131d\u0131r.<\/li>\n<li>\u00dcr\u00fcn kargoda zarar g\u00f6rmeyecek \u015fekilde paketlenmelidir.<\/li>\n<\/ul>\n<h2 id=\"yanlis-hasarli\">3. Yanl\u0131\u015f, eksik veya hasarl\u0131 \u00fcr\u00fcn<\/h2>\n<p>Sipari\u015finizden farkl\u0131 \u00fcr\u00fcn geldiyse, par\u00e7a eksikse veya \u00fcr\u00fcn teslim s\u0131ras\u0131nda hasarl\u0131ysa paketin ve \u00fcr\u00fcn\u00fcn foto\u011fraflar\u0131n\u0131 saklay\u0131n. Sipari\u015f numaras\u0131yla birlikte destek hatt\u0131na bildirin. \u0130nceleme sonras\u0131nda uygun \u00e7\u00f6z\u00fcm; yeniden g\u00f6nderim, de\u011fi\u015fim, eksik par\u00e7an\u0131n tamamlanmas\u0131 veya \u00fccret iadesi \u015feklinde sunulur.<\/p>\n<h2 id=\"gonderim\">4. \u0130ade g\u00f6nderimi<\/h2>\n<div class=\"gocce-info-card\"><small>\u0130ade adresi<\/small><strong>k\u0131z\u0131lay caddesi, Cafer Enes Sk. No:1, 34785 Sancaktepe\/\u0130stanbul<\/strong><\/div>\n<p>G\u00f6nderi kodu veya anla\u015fmal\u0131 kargo bilgisi sa\u011fland\u0131ysa belirtilen y\u00f6ntem kullan\u0131lmal\u0131d\u0131r. Farkl\u0131 bir kargo veya kar\u015f\u0131 \u00f6demeli g\u00f6nderim yap\u0131lmadan \u00f6nce destek ekibinden onay al\u0131n.<\/p>\n<h2 id=\"inceleme\">5. \u00dcr\u00fcn incelemesi<\/h2>\n<p>\u0130ade \u00fcr\u00fcn\u00fc i\u015fletmeye ula\u015ft\u0131\u011f\u0131nda paket i\u00e7eri\u011fi, \u00fcr\u00fcn\u00fcn kullan\u0131m durumu ve talep nedeni kontrol edilir. \u0130nceleme sonucu m\u00fc\u015fteriye bildirilir. Kullan\u0131m kaynakl\u0131 de\u011fer kayb\u0131 veya yeniden sat\u0131\u015fa engel bir durum varsa y\u00fcr\u00fcrl\u00fckteki mevzuat ve sipari\u015f ko\u015fullar\u0131 \u00e7er\u00e7evesinde de\u011ferlendirme yap\u0131l\u0131r.<\/p>\n<h2 id=\"ucret-iadesi\">6. \u00dccret iadesi<\/h2>\n<p>\u0130ade onayland\u0131\u011f\u0131nda \u00f6deme, m\u00fcmk\u00fcn oldu\u011fu \u00f6l\u00e7\u00fcde sipari\u015fte kullan\u0131lan \u00f6deme y\u00f6ntemine geri g\u00f6nderilir. \u00d6deme kurulu\u015fu i\u015flemi ba\u015flatt\u0131ktan sonra tutar\u0131n karta veya hesaba yans\u0131ma s\u00fcresi bankaya g\u00f6re de\u011fi\u015febilir. GOCCE Deri, m\u00fc\u015fteriden kart \u015fifresi, SMS kodu veya internet bankac\u0131l\u0131\u011f\u0131 bilgisi istemez.<\/p>\n<h2 id=\"istisnalar\">7. \u0130ade hakk\u0131n\u0131n s\u0131n\u0131rlanabilece\u011fi \u00fcr\u00fcnler<\/h2>\n<p>M\u00fc\u015fterinin \u00f6zel talebine g\u00f6re ki\u015fiselle\u015ftirilen, \u00fczerine isim\/harf bas\u0131lan veya standart sat\u0131\u015fa uygun olmayacak \u015fekilde \u00f6zel \u00fcretilen \u00fcr\u00fcnlerde iade hakk\u0131 y\u00fcr\u00fcrl\u00fckteki mevzuat kapsam\u0131nda s\u0131n\u0131rlanabilir. Hijyen, kullan\u0131m veya zarar g\u00f6rme nedeniyle yeniden sat\u0131\u015fa uygun olmayan \u00fcr\u00fcnler ayr\u0131ca de\u011ferlendirilir.<\/p>\n<div class=\"gocce-legal-note\"><strong>Destek:<\/strong> <a href=\"mailto:goccederi@gmail.com\">goccederi@gmail.com<\/a> \u00b7 <a href=\"https:\/\/wa.me\/905355929173\" target=\"_blank\" rel=\"noopener\">WhatsApp destek hatt\u0131<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ade ve de\u011fi\u015fim taleplerinin h\u0131zl\u0131 de\u011ferlendirilebilmesi i\u00e7in a\u015fa\u011f\u0131daki ad\u0131mlar\u0131 izleyin. Bu metin, y\u00fcr\u00fcrl\u00fckteki t\u00fcketici mevzuat\u0131nda tan\u0131nan haklar\u0131 ortadan kald\u0131rmaz. Bu sayfada Talep olu\u015fturma \u00dcr\u00fcn ko\u015fullar\u0131 Yanl\u0131\u015f veya hasarl\u0131 \u00fcr\u00fcn \u0130ade g\u00f6nderimi \u0130nceleme \u00dccret iadesi \u0130stisnalar 1. Talep olu\u015fturma \u0130ade veya de\u011fi\u015fim talebinizi sipari\u015f numaras\u0131, ad-soyad, \u00fcr\u00fcn ad\u0131 ve talep nedeninizle birlikte e-posta ya da WhatsApp [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goccederi.com\/index.php?rest_route=\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goccederi.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goccederi.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goccederi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goccederi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23"}],"version-history":[{"count":1,"href":"https:\/\/goccederi.com\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":42,"href":"https:\/\/goccederi.com\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions\/42"}],"wp:attachment":[{"href":"https:\/\/goccederi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}